Nurph Help Center

Need help using Nurph? Let's answer your question through one of the following options.

FAQ

Who owns a Nurph Channel?

A Nurph Channel is owned by the matching Twitter Username. For example, @ is the owner of #PrintChat. There is one Nurph #Channel for every Twitter @.

How do I record a Twitter Chat?

Simply schedule a new chat by visiting your Nurph Channel and clicking on the "Create Chat" link. Nurph automatically records the chat and creates the replay.

How do I get a Replay of a Twitter Chat?

Simply schedule a new chat by visiting your Nurph Channel and clicking on the "Create Chat" link. Nurph automatically records the chat and creates the replay.

What are the privacy settings?

Nurph Channels are for real-time Twitter chatter. Anyone with a Twitter account can join or follow the conversation depending on their Twitter-relationship with the Channel Owner.

How do I choose who can chat in my Nurph Channel?

By default your Channel is in Public mode. Public mode allows your Followees, Followers, and other Twitter users to chat. If you change your Channel to Exclusive Mode allows your Followees can chat whilst your Followers and other Twitter users can watch the conversation happening.

What is a Public Channel?

Public mode allows your Followees, Followers, and other Twitter users to chat.

What is an Exclusive Channel?

Exclusive Mode only your Followees can chat whilst your Followers and other Twitter users can watch the conversation happening.

How do I change my Channel between Public and Exclusive modes?

See the '/make public' and '/make exlusive' commands on the Keyboard Shortcuts page for more info.

Can I block someone from my Nurph Channel?

Yes. If you block a user on Twitter then Nurph will block them from your Nurph Channel.

Should I share private information on Nurph?

Do not share information which you consider private or sensitive in a Nurph Channel. If you want to share private or sensitive information, please use Twitter DMs.

How do I update the design of my Nurph Channel?

The design of a Nurph Channel is based on the Channel Owner's Twitter Profile design. For example, the #brandchat Nurph Channel inherits the design of the @ Twitter Profile. To refresh your Nurph Channel design, log-out of Nurph, head over to Twitter, update your Twitter Profile design there, and log-in to Nurph to have your Nurph Channel design refreshed.

My question isn't answered here. How do I ask for help?

Please send an email to support @ nur.ph

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